Was really disappointed with Panera today. It's my go-to place to grab a cup of coffee to go as I run my errands. Today I popped in around 4pm and tried to get a cup of decaf coffee to go. No decaf! They don't brew it that late in the day. WHAT??? In defense of the woman who waited on me, she did offer to brew a pot so I could have a cup. At 4pm I did not have time for them to brew an entire pot of coffee. Don't they realize that for some people caffeine is a bad idea that late in the afternoon. I was really looking forward to my "little reward" as I was heading to the grocery store. Please, Panera, reconsider this policy.
It's nice for a change of pace but the prices are a little high
Food and coffee were good. Service needs help. 1 cashier. Boy in back was drinking on job and girl filling creamer stopped and put on chapstick...neither washed their hands. No sense of urgency to take care of customers or 3 empty coffee urns.
I work close to this cafe so my coworkers and I go in frequently. The food is great, however the staff not so much. They are friendly but when it comes to getting orders correctly they’re not so good. Time efficiency- not to hot either. On many occasions I’ve been disappointed due to time it takes to make a SINGLE BLENDED coffee. For meetings my manager orders a bulk of bagels! Again, multiple occassions they get her order wrong. The cleanliness in this shop is not great. Tables are always sticky. There is trash on the ground. For the amount of money we pay for food there should be way more to this establishment then just good food.
Reliably good. And a great place to meet friends, something for everyone.
Panera Bread is a US Bakery based in Machesney Park, Illinois. Panera Bread is located at 1512 West Lane Rd, Machesney Park, IL 61115, USA.
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