They were rude and disrespectful.
It is what it is a memorial. well keep.
My husband's uncle and grandparents are all buried there. Although none of them used the funeral home part they made sure that our loved ones were buried with the utmost respect for and to the family and friends. Our grandpa and uncle were both buried there back in the 80's. Our first grandma was buried there in February of 2004. Our other grandma was flown back here in November of 2012. We just lost our last grandparent, grandpa just passed away on the 6th of this month 2016 & is going to be flown back here sometime this week. Back in 2012 when our grandma was brought back to her final resting place, Sunset Memorial waited for my husband and myself to get back home and although it was just the 2 of us they had a tent setup waiting for us. They allowed us to pay our last respects to her and also allowed my husband to help carry his grandmother's casket to her graveside, then they stepped away so we could have a few moments with her alone. We live almost 2 hours away from where our loved ones are buried, but we visit them often and the grounds are kept up extremely well. On behalf of our family we are grateful for Sunset's hospitality! Keep up the great work!
Horrible place! Rude staff for sure. They rushed us out and put my uncle in the wrong burial plot. Not only that, the casket was suppose to be engraved with some names including his children. They forgot to add his sons name but his daughters name twice! You think they would have noticed that mistake.
Everything that they have done has been wrong, starting with my father's death certificate, his name was incorrect and they told me just to cross it out and write the correct name. They finally agreed to have that reissued after his financial advisor said they needed it corrected. They had is DOB wrong and no matter how many times I corrected it they still printed it wrong on the obituary and on all the paperwork and so many other frustrating things and extra charges, just at a time when you don't need all the added stress. I has just been a nightmare working with them, I would never recommend them to anyone!!
Sunset Funeral Home And Memorial Gardens is a US Funeral Home based in Machesney Park, Illinois. Sunset Funeral Home And Memorial Gardens is located at 8800 N Alpine Rd, Machesney Park, IL 61115, USA.
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